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KEY ATTRIBUTES

  Strong desire to exceed company's customer service
     expectations 

 Ability to handle customer complaints in an efficient and
     professional manner 

  Demonstrated confident interaction with people from diverse
     social and cultural backgrounds 

  Clear and concise mastery and application of the English   
     language 

  Extensive knowledge and skills in contemporary human
     resource management practice and organizational structure and
     development issues 

  Ability to cope in demanding and deadline-dominated situations 

  Pleasant and out-going personality accompanied by a good
     sense of humour and positive attitude

  High level of experience with Windows-based computer
     operating systems and using e-mail and the Internet, in
     association with a typing speed of 45 w.p.m.

  Quick adaptation to unfamiliar work environments and people 

  Desire to dedicate time, energy and resources to the realisation
     of company goals and targets

  Remaining flexible and adaptable in terms of days, hours and
     locations worked 

  Applied knowledge of occupational health and safety regulations